HH LOGO

Terms & Conditions •
Access Statement

TERMS & CONDITIONS
By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

PETS
Sorry, we do not allow pets at this property.

ACCEPTANCE OF CHILDREN
We welcome children of all ages.

CANCELLATION AND INSURANCE
By making your booking, our agreement is a legal contract and your deposit is non-refundable. If you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received your balance. If we do succeed in re-letting your booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it, less a £10 administration fee. Please note that your deposit is non-refundable under any circumstances. We would recommend you take out cancellation insurance to cover this cost.

NON-AVAILABLITY OF ACCOMODATION
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

ARRIVAL
Your accommodation will be available to you from 4PM on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing your rooms.

DEPARTURE
Please be ready to leave the accommodation by 10.3AM on the day of departure, unless otherwise arranged. We will provide you with an invoice, payable on departure.

LIABILITY
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicle or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Poppies